Skip to content 
Frequently Asked Questions
Got more questions? Submit an enquiry via our contact form or give us a call on 0416 049 533.
How do you manage the budget and prevent surprise costs?
We provide complete financial certainty through a structured, transparent process. You receive a detailed, fixed-price quote—not an estimate—within 48 hours, itemising every aspect of the project, from specific Fisher & Paykel appliances to James Hardie cladding. If you request a change, or an issue is discovered, we provide a formal variation notice with the exact cost for your approval before proceeding. This eliminates budget blowouts and ensures you have absolute control over the final cost.
What does your 10-year workmanship warranty cover?
Our 10-year workmanship warranty is a legal guarantee under the Domestic Building Contracts Act 1995. It covers defects in all work and installation performed by our team, including the structural integrity of the build and the performance of critical systems like waterproofing in all wet areas (as per Australian Standard AS 3740). This is your assurance that the quality we deliver is built to last, protecting you long after the project is complete.
Do I need to hire my own tradespeople like plumbers or electricians?
No. We manage every trade, every delivery, and every inspection. Our service is designed to give you back your time and eliminate the stress of coordinating multiple contractors. You get a single point of contact who is responsible for the entire project schedule and the quality of every trade on site, ensuring a seamless and efficient build without you having to make a single follow-up call.
Are you a fully licenced and insured builder?
Yes. We are a fully licenced and registered member of the Victorian Building Authority (VBA) and hold all mandatory insurances for your protection. This includes Domestic Building Insurance (DBI) for any project over $16,000, which protects your investment, and comprehensive Public Liability Insurance up to $20 million. We treat compliance and your protection as a non-negotiable priority.
I have an idea but I'm not sure about the design. Can you help with that?
Yes. We specialise in turning your vision into a functional, council-approved plan. Our in-house design process includes creating architectural blueprints and realistic 3D models. This allows you to see and refine every detail—from the layout of your butler’s pantry to the fall of natural light in your living space—before construction begins, ensuring the final result is precisely what you envisioned.
What happens if there are unexpected issues during construction?
Unexpected issues are met with immediate, expert solutions. Whether it’s discovering termite damage or hitting rock during excavation, we stop, assess the situation with relevant engineers, and then present you with clear, fully-costed options. We solve the problem with complete transparency and an approved plan, turning a potential crisis into a managed outcome.
Who will be my point of contact during the project?
Your single point of contact from the first meeting to the final handover is the business owner. This is our guarantee of direct accountability. You will never be handed off to a junior site manager. You have a direct line to the person with the ultimate responsibility for delivering your project on time, on budget, and to the highest standard.
What size projects do you take on? Do you only do full home builds?
We apply our high standards of project management and craftsmanship to a full range of projects. Our expertise is structured to deliver exceptional results, no matter the scale.
- Core Building Services: Custom Architectural Builds, Complete Home Renovations, Second-Storey Extensions, and Knockdown Rebuild projects.
- Specialist & Smaller Jobs: High-end Full Kitchen Renovations, Full Bathroom & Ensuite Renovations, complex tiling, detailed plastering, and professional interior and exterior painting
How long will my renovation or build take?
You will receive a predictable and reliable construction timeline. As part of your building contract, we provide a detailed project schedule via a Gantt chart that outlines every phase, from demolition to final fit-off. This isn’t a guess; it’s a roadmap that we track our progress against daily, providing you with regular, clear updates.
Do you handle all the council permits and applications?
Yes, we manage the entire council approval process. Navigating the complex regulations of Melbourne councils, especially those with heritage overlays, is part of our service. We handle all documentation, submissions, and communication with building surveyors to secure your building permit and final Certificate of Occupancy, saving you from the bureaucratic headache.
How involved can I be? Can I visit the site?
We operate with total transparency. You are welcome and encouraged to schedule regular site visits to see the progress for yourself. This open-site policy ensures you have complete confidence in the quality of all workmanship, including the critical structural, plumbing, and electrical work that gets concealed behind the walls.
What is included in your free quote?
Our free quote is a comprehensive project proposal designed for clarity and decision-making. It includes a detailed breakdown of costs for labour, all specified materials, provisional sums for selection items like tiles and tapware, and all fees for permits, engineering, and inspections. It is a complete financial picture with no hidden extras.
What if I change my mind about something mid-project?
Changes are managed through a simple and structured process. If you decide to make a change, we provide a clear variation notice that details the exact cost and any impact on the schedule. Work on the change only begins after you have given your written approval, ensuring all decisions are informed and documented.
What areas of Melbourne do you service?
We manage building and renovation projects across the greater Melbourne metropolitan area. Our teams are experienced in working with the diverse housing stock and specific council requirements found throughout the city. Call us directly to confirm service for your specific suburb.
How do I get started with Mardo Building Co.?
Getting started is a straightforward, three-step process with no obligation.
- Initial Contact: Call us or fill out our online form.
- Free On-Site Consultation: We meet at your property to discuss your vision and goals.
- Receive Your Detailed Quote: Within 48 hours, you will have a comprehensive, fixed-price quote in your hands.
The Mardo Building Co Process
Achieve your dream home with a proven, stress free system.
Consult & Design
It starts with a free on-site consultation to understand your goals. We then deliver a fast, detailed quote and create realistic 3D designs, managing all council permit applications for you.
Build & Manage
Once you approve the plans, we take complete control. Our owner personally manages every detail of the build, from the foundation to the final tap fitting, ensuring unwavering quality and providing you with consistent progress updates.
Handover & Warranty
We conduct a detailed walkthrough with you, hand over the keys and all compliance documents, and you move into your new home, protected by a 10-year workmanship warranty.
Meet The Mardo Building Co Team
For over 15 years, Mardo Building Co. has delivered exceptional homes and renovations across Melbourne. Our reputation is built on a simple, non-negotiable principle: every project is personally managed by our owner. This isn’t just a promise; it’s the structure that guarantees accountability and an obsessive focus on quality.
Our commitment is to provide a seamless, professionally managed building experience that results in a home of lasting value. We use premium, proven materials and a team of trusted, master tradespeople to turn your vision into a reality, backed by a 10-year guarantee.
We partner with:
Melbourne Homeowners: Whether you're planning a custom architectural build, a second-storey extension, or a high-end kitchen renovation, our process is designed to deliver your vision with certainty and precision.
Our Work Speaks for Itself (But So Do Our Client Reviews)
Project: Home Renovation
Outcome: Completed On-Budget & On-Time
Sarah and Tom’s Brighton East terrace had a dark, disconnected kitchen that was completely impractical for their young family. They needed an open-plan living space but were concerned about the complex structural changes required. We engineered and built a light-filled rear extension with high-raked ceilings and commercial-grade stacker doors. By integrating Velux skylights and a full butler’s pantry, we didn’t just add square metres; we transformed the home’s daily function, creating the single, connected family hub they had always wanted.
Sarah & Tom
Homeowners
Sarah & Tom
Homeowners
Project: Bathroom Renovation
A Flawless Bathroom & Kitchen Upgrade with Smart Storage
In his Richmond home, David was dealing with a dated kitchen and bathroom with poor layouts and almost no functional storage. Our solution was a design-led renovation focused on maximising every inch of space. We used custom full-height joinery and integrated Fisher & Paykel appliances to create a seamless, high-end aesthetic. David valued having a single point of contact manage the entire project, allowing him to be completely hands-off without sacrificing control, resulting in two stunningly practical rooms that significantly increased his home’s value.
David M.
Homeowner
David M.
Homeowner
Project: Home Renovation
Outcome: Restoring Character with a Flawless Finish
Chloe’s newly purchased Essendon home had beautiful character features hidden under years of wear and damaged plaster. She needed a specialist team to restore the intricate cornices and deliver a perfect finish. Our crew handled the entire process, from intensive surface preparation to the final coats of premium paint. The project was completed on schedule, leaving Chloe with flawlessly smooth walls and sharp, clean lines that honoured and revitalised the home’s original charm.
Chloe T.
Homeowner
Chloe T.
Homeowner
More Reviews from Melbourne Homeowners
Our guarantees are more than just words. Here is the proof, directly from the homeowners who have experienced our process.
Ready to Start Your Project?
If you’re ready to transform your home with a team that delivers with certainty, precision, and an unwavering commitment to quality, we would love to hear from you. Let’s talk about your vision and how we can make it a reality.
